Knowiz
Solutions · Healthcare

Scheduling, intake, FAQ — without staff burnout.

Answer common patient questions, schedule appointments, and gather intake forms before the visit. HIPAA-aligned, BAA available.

Build your agentHelp me set up
Use cases

What Knowiz does for Healthcare teams

01 · Scheduling
Book the right provider, the first time

Triage symptoms to the right specialty, check live calendars, and confirm with insurance verification.

02 · Intake
Forms, before the waiting room

Patients fill intake on their phone the night before. Knowiz reminds, validates, and pushes to the EHR.

03 · FAQ
Cut the call volume in half

Hours, parking, insurance accepted, prep instructions, billing — answered in plain language.

04 · Aftercare
Follow-ups that actually happen

Post-visit check-ins, medication reminders, follow-up scheduling. Out of scope routes to a nurse.

Sample dialogue

What it sounds like

Do you take Aetna for adult cleanings? Can I book one Tuesday afternoon?
Yes — Aetna PPO is in network; cleanings run $185 before insurance. Tuesday 2:30pm or 4:15pm with Dr. Reyes are open. Which works?
Books the right provider

Triages symptoms to the right specialty, checks live calendars, verifies insurance — all in one chat.

Can I do the intake forms at the appointment?
You can, but it’ll add 20 minutes in the waiting room. The same forms take about 8 minutes on your phone — link’s in your reminder text. Want me to resend it?
Intake before the waiting room

Patients fill intake on their phone the night before — Knowiz reminds, validates, and pushes to the EHR.

My knee is still swollen 4 days after the procedure. Is that normal?
Some swelling at day 4 is expected, but I’d rather your care team confirm. I’ve messaged Nurse Rivera with your photos and notes — she’ll call within the hour. If it worsens before then, please call the clinic directly.
Aftercare that actually happens

Post-visit check-ins, medication reminders, follow-up scheduling — out-of-scope routes to a nurse.

Outcomes

Outcomes in 30 days.

62%
Drop in scheduling phone volume
4.8★
Patient CSAT on intake conversations
34%
Fewer no-shows after reminder flow
FAQ

Common questions

BAA available on Scale and above. PHI is encrypted at rest and in transit, with access logged.

Stop answering the same questions from your customers.

No code. No integration sprint. Connect your knowledge, deploy your agent.

Build your agentTalk to our team