Solutions · SaaS
Onboarding, billing, support — in your product.
Embed an agent in your app or docs. Resolve setup questions, deflect repetitive billing tickets, and route the genuinely hard ones to a human.
Use cases
What Knowiz does for saas teams
01 · Onboarding
Activate new accounts faster
Trigger an agent on first login. Walk users through the steps that matter for their plan and use case.
02 · Billing
Plans, invoices, and upgrades
Read from Stripe, answer prorate questions, link invoices, and handle plan changes — guarded by role.
03 · Technical
Cited, accurate technical answers
Indexed from your docs, changelog, and status page. Every answer links the source. No hallucinated APIs.
04 · Coaching
Top failed answers, every Monday
Knowiz emails the questions your docs miss, ranked by volume. Write the doc; coverage closes itself.
Sample dialogue
What it sounds like
Does the Pro plan include SSO?
Pro includes SAML SSO with up to 5 IdP connections. Above that, you’d need Enterprise. Want me to email a comparison?
Yeah send the comparison and let me know about SCIM.
Done — sent to the email on file. SCIM is Enterprise-only. I can introduce you to your account exec if useful.
Outcomes
What teams see in 30 days
48s
Median first reply across in-app and web
64%
Tier-1 tickets deflected before a human sees them
+22%
Trial-to-paid lift after onboarding agent
FAQ
Common questions
Yes — pass the user’s plan and role; the agent’s answers and tools respect the entitlements.
Built for saas, ready in an afternoon.
No code, no integration sprint. Bring your data, ship a working agent.