Solutions · Travel & hospitality
Concierge that’s always on, in any time zone.
Bookings, itinerary changes, recommendations, and after-hours questions — handled in your brand voice.
Use cases
What Knowiz does for travel & hospitality teams
01 · Bookings
Reservations without the call
Real-time availability, parties of any size, table preferences, dietary notes — all captured and pushed to your PMS.
02 · Itinerary
Changes without the wait
Flight delays, late check-ins, room moves. Knowiz updates the booking and confirms with the front desk.
03 · Recommendations
Personal, current, on-brand
Local pairings drawn from your concierge picks, not generic lists. Updated by your team in Notion or Google Docs.
04 · Loyalty
Recognize repeat guests
Pull stay history at conversation start. Greet by name, remember preferences, suggest the upgrade.
Sample dialogue
What it sounds like
Can we get a table for 4 on Friday at 7?
We have 7:15pm available — should I lock it in under your name?
Yes, name is Patel. One in the party is gluten-free.
Booked for the Patel party of 4 at 7:15pm Friday. Noted GF — chef will reach out with options.
Outcomes
What teams see in 30 days
38%
Lift in direct bookings vs OTA
24/7
Coverage across every time zone
+0.4
Average review uplift after rollout
FAQ
Common questions
Cloudbeds, Mews, Opera, Lightspeed, OpenTable. Custom PMS via webhook or REST.
Built for travel & hospitality, ready in an afternoon.
No code, no integration sprint. Bring your data, ship a working agent.