Knowiz
Solutions · Manufacturing

RFQs, lead times, and aftermarket — without missing a single inbound.

Quote requests come in by phone, web, WhatsApp, and email at all hours. Knowiz fields spec questions, captures the qualified leads, and routes the rest to your engineers with the full conversation attached.

Use cases

What Knowiz does for manufacturing teams

01 · Pre-sales
Quote starts and spec questions

Voltage, capacity, tolerance, food-grade, batch size — Knowiz fields the technical front-loaded questions buyers always ask before they ever pick up the phone.

02 · Compatibility
Cross-reference parts and tolerances

Which gasket fits which valve? Which spare part replaces a discontinued SKU? Knowiz reads your parts catalog and answers without an email back-and-forth.

03 · Lead times
Live availability and ship windows

Connected to your ERP, Knowiz quotes accurate lead times by SKU, region, and configuration — so customers stop calling for status updates.

04 · Aftermarket
Service questions and replacement parts

Post-sale: maintenance schedules, replacement part orders, warranty questions. Tickets file straight into your service desk with full context.

Sample dialogue

What it sounds like

What’s the lead time on the M-450 industrial mixer in 480V?
M-450 in 480V ships in 8–10 weeks. I can get a quote started — what voltage and capacity range do you need?
We need 200L capacity, food-grade.
Got it — food-grade M-450, 200L, 480V. I’ve routed this to your sales engineer Carl Doolan; he’ll reach out within the hour.
Outcomes

What teams see in 30 days

6.4×
More qualified RFQs captured before a human gets involved
24/7
Inbound coverage on phone, web, and WhatsApp
92%
Routing accuracy to the right engineer or sales rep
FAQ

Common questions

SAP, NetSuite, Microsoft Dynamics, Odoo. Custom ERPs via webhook or REST.

Built for manufacturing, ready in an afternoon.

No code, no integration sprint. Bring your data, ship a working agent.