Channels · Help center

Replace your search bar with answers.

Drop-in replacement for Zendesk, Intercom, HubSpot, or your custom help center search. Citations, follow-ups, and ticket creation built-in.

Install

Paste a single attribute on your search input. We replace the dropdown with a Knowiz answer panel — keyboard nav and all.

<input
  type="search"
  data-knowiz="agt_28ck1zr9"
  placeholder="Search the help center"
/>

Capabilities

What Help center agents can do

Citations

Every answer links the article it came from. Click to read the full source. Trust by default.

Follow-ups

Customers can refine their question; the agent stays on context. No new search needed.

Ticket creation

If the answer doesn’t resolve it, the agent files a ticket with the full conversation pre-filled.

FAQ

Zendesk Guide, Intercom Help Center, HubSpot, Document360, and custom Hugo / Docusaurus / MkDocs sites.